FAQ

Do you offer discounts on multiple repairs?

Yes. If you have more than one device that needs repairs or own one device with several technical issues, we will offer discounted pricing. Contact us at 1-954-639-7097.

I am not sure of the repair that I need, can you help?

Definitely! We’ve helped thousands of Apple users with a variety of issues. Please don’t hesitate to contact us and we’ll be happy to provide a free estimate for your troubles.

I tried to fix my Apple device on my own, but couldn't finish repair. Could you do the repair for me?

We understand that you are on a budget. Yes, we can finish the repair for you and make sure your device is assembled properly. Please bring it in to our shop or purchase, the diagnostic service and ship it to Fix Apple Now. We will call you the same day we receive it with a quote prior to performing any repairs.

What parts will you use to fix my device?

We will always do our best to utilize the best quality parts available on the market. We use OEM parts, if available and if OEM parts aren’t available, we will use new third party manufactured parts. Please note: for many vintage computers, new parts may not work. In this case, we will offer you options for used parts. All parts and labor come with three-months warranty.

Will I lose my information?

Although we strive to keep all data on your device, it is strictly the customer's responsibility to back up valuable or sensitive data before bringing / sending the device to Fix Apple Now for repairs and/or diagnostics service. Fix Apple Now is not responsible for any data loss or data breach while device is in our possession. Fix Apple Now, Inc cannot guarantee (although we work hard to protect) the security and/or privacy of your data. If your product is capable of storing software programs, applications, songs, video or picture files, you must protect its contents against loss or possible operational failures during repair work. Before you deliver your product for diagnosis or service it is your responsibility to keep a separate backup copy of the contents, remove all personal information and data that you want to protect and disable any security passwords or include any passwords with your device.